What the machine controller already knows
When you take delivery of a Yutong mining truck, heavy truck or special vehicle, the on-machine controller is already running the engine or the electric drivetrain, monitoring fluid and battery systems, and logging fault codes. A telematics platform does not bolt on new sensors for the sake of it — it reads the signals that controller is already producing and pushes them off the machine to a web dashboard the fleet office can actually open. For a fleet buyer the useful question is not "how many channels are there", but "what can I act on tomorrow morning".
This page explains that platform from the buyer's seat: which data channels each machine type generates, what the dashboards and alerts show, how remote pits with weak cellular coverage are handled, and how raw machine data becomes utilization, downtime and energy decisions. It is offered as an OEM service together with the machine rather than as a separate off-the-shelf app; retrofit compatibility and pricing are confirmed per model and per fleet. The diesel rigid haulers it connects are listed on the mining dump truck range page, and the electric line-up — where the same platform reads battery state instead of fuel level — is on the new energy mining truck page.
What the platform monitors, by machine type
Different powertrains produce different signals. A diesel machine reports fuel level and engine data over the vehicle data bus; an electric machine reports battery state of charge, kilowatt-hours per cycle and regenerative recovery from the battery management system. The platform normalizes those channels onto one fleet map, so a mixed diesel-and-electric fleet is managed in the same view rather than in two separate systems.
| Machine type | Position & hours | Fuel / energy channel | Fault & service signals |
|---|---|---|---|
| Diesel mining dump truck | GNSS position, geofencing, engine runtime, idle time | Fuel level, litres per hour and per trip | J1939 fault codes, hour-based service reminders |
| Electric mining truck | GNSS position, geofencing, operating hours | Battery state of charge, kWh per cycle, regen share | Cell / thermal alerts, charger-session data, service reminders |
| Heavy on-road truck | GNSS route tracking, engine hours, speed reporting | Fuel consumption, idling fuel use | Fault codes, route and zone alerts |
| Concrete mixer / special vehicle | GNSS position, body and PTO / drum runtime | Fuel level and consumption | Fault codes, scheduled-service intervals |
| Retrofit unit on other makes | GNSS location, ignition / operating hours | Fuel level only where a sender is fitted | Generic fault read-out; compatibility confirmed per model |
Across all rows the platform records where each machine is, how long it has run, whether that running time is productive or idle, and when something out of the ordinary happens. Scheduled-service and maintenance reminders fire from accumulated operating hours, so the maintenance plan follows real use instead of a calendar guess — the same logic behind the after-sales support and spare parts programs.
Architecture: from controller to your ERP
The data path is deliberately simple. The machine's controller and sensors are the source; a cellular gateway on the truck is the link out; a cloud platform stores and processes the data; web and mobile dashboards are what your managers look at; and reports or an API are how the data reaches the systems you already run. There is no software screenshot to show here — the diagram below describes the architecture exactly.
The offline buffer matters for remote sites. A truck on a deep ramp or in a pit bench can lose signal for hours; the gateway keeps recording and fills the gap on reconnection, so utilization and fault logs stay complete.
| Layer | What it does | Buyer benefit |
|---|---|---|
| Controller & sensors | Reads powertrain, position and fluid / battery signals at the machine | Faults are seen in the context of how the machine was being driven |
| Cellular gateway | Transmits over 4G / 5G and buffers data offline | No missing records in remote pits with patchy signal |
| Cloud platform | Ingests, stores, runs alert rules, builds reports | One consistent record for the whole fleet |
| Web & mobile dashboards | Fleet map, hours, fuel / state-of-charge, pushed alerts | Site and office managers look at the same numbers |
| Export / API | Scheduled CSV reports and open data feed | Data lands in your ERP or spreadsheet, not a locked platform |
The five levers a fleet owner can pull
Data on a dashboard only matters if it changes a decision. In practice fleet owners use the platform to pull five levers, and each one traces back to a specific channel above.
Fleet utilization. Operating hours are split into working, idling and parked. If a truck logs a large share of idle hours in a shift, that is a truck that can be reassigned or scheduled differently before you justify buying another one. The same view exposes machines that are being run beyond their planned hours, which is the early warning for service backlogs.
Downtime reduction. When a fault code logs on the controller, the gateway pushes it to the fleet office with the machine's location and the hours on the clock. The service team can carry the likely part on the next visit instead of diagnosing at the roadside. This is how the telematics platform ties into the service network, the parts supply and the warranty terms — a fault seen early is a warranty and parts conversation that happens before the machine stops.
Energy and fuel control. For diesel machines the platform reports litres per hour and per trip and flags trucks or shifts that burn noticeably more than the fleet average, which is usually an operator-behaviour or maintenance conversation rather than a fuel-price problem. For electric machines — the electric mining trucks and the on-road new energy truck line-up — it reports state of charge at shift end, kilowatt-hours per haul cycle and the share of energy recovered on the descent, so energy spend is managed the way diesel spend used to be.
Theft and location protection. Every machine sits on the fleet map by GNSS. Geofences raise an alert when a machine leaves an approved zone or moves outside permitted hours, which matters for mobile construction sites and equipment spread across multiple projects.
Service planning. Hour-based reminders convert the maintenance schedule into planned work at shift change rather than breakdowns in the pit. Combined with the operator training program — which addresses the idle-time and harsh-use patterns the dashboard exposes — service intervals stop being guesswork.
Factory-fitted gateways are integrated during build at our production facility, so wiring and antenna placement are part of the vehicle rather than an afterthought. On-road fleets running the heavy truck range are monitored on the same platform as the mining fleet.
Frequently asked questions
Can telematics be retrofitted to machines already in service?
Where a machine has an accessible controller or data port, a gateway can be fitted after delivery. For legacy non-Yutong equipment with no usable data bus, a standalone GNSS plus ignition-sensing unit still covers location and operating hours. Retrofit compatibility is confirmed per model and per machine before the gateway is ordered, rather than assumed across a fleet.
Who owns the data collected from my machines?
The customer owns the machine and the operational data it produces. Yutong hosts the cloud platform and provides dashboard access, but the data is yours: you can export daily and weekly reports at any time, and machine data is not shared with third parties without your consent.
How is the telematics service priced?
It is quoted as a per-fleet proposal rather than a fixed app subscription. The scope depends on machine count, gateway hardware, the cellular data plan for remote sites, and whether you need scheduled reports or an API feed into your own systems. Send us your fleet list and we will scope it.
Which machines can be connected to the platform?
Yutong diesel and electric mining trucks, heavy on-road trucks and special vehicles built with the on-board vehicle controller connect directly from the factory. Equipment from other makers, or Yutong machines delivered without the gateway, is assessed per model for retrofit compatibility before connection.
What happens when cellular signal is weak at a remote mine?
The on-machine gateway buffers data locally when signal drops and transmits once the machine returns to coverage, so operating hours, fault codes and trip logs are not lost while trucks work on deep ramps or in open pits with patchy cellular reception.
Send us your fleet list and we will scope the telematics rollout
Tell us which machines you run today — the diesel mining dump trucks, the electric mining fleet, the heavy on-road trucks or mixed contractor equipment — how many units, where they work, and whether you need the data in dashboards only or fed into your own ERP. Our engineering team will confirm gateway compatibility per model, size the cellular and reporting scope per fleet, and tie the rollout into the service plan, parts supply and warranty coverage already running on those machines.